- Broadband connection: regarding new connection Closed
I paid rupee **** as a rental for * month for new connection. This guy's collect the amount on ** and said will provide new connection in ** hours. So ideally it should be install by *nd of nov.. but till *rth nov I haven't got any call from ACT regarding any installation or any other thing.. I called to customer care many times.. but every time they said, we will do it by end of the day...even today I called and then they said we need ** hours... And if I asked to return my many they said will take the request and let you know...
Now I am very much frusted bcos I have already made a payment and I am not getting the service.. could you please help to get This resolve.
Below is the details of payment and user id..
"Dear Subscriber thank you for paying the subscription amount Rs.**** for User ID:************.
Payment Receipts will be available in ** to ** hours in your Portal Page under My Account : Payment History."
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"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
This issue has been frequent lately and the response from the team is not at all acceptable. They provide an ETA for resolution without thinking twice. I have been facing this since a few months wherein the internet would go off for the whole w...
Jul 29, 2019 by Sambeet Nanda
My ACT account number is ************ .I have placed the disconnection request/Refund request on **th july by emailing to firstname.lastname@example.org as their customer care number always comes busy or sometime it keeps you waiting for more than ** ...
Jul 17, 2019 by Vimal Kumar Anjana
Internet not working from ten days .no action taken and everytime costumer service desk talks about recasting the cables. There is no SLA .i have paid **** and taken the connection for six months. ...
Jun 13, 2019 by Kumar
I had a complaint on **th May stating my Internet connection is not working. The Internet connection was lost on **th May, I received a message from Act stating that the restoration of Internet will be done within ** hours, so waited for * days...
Jun 08, 2019 by Mohammed Waghith
I took internet services from ACT internet broadband services in Bangalore in ****. From last few months, I am facing multiple problems in terms of weak internet and slow speed. Worst is that there is no response in solving my problem despite s...
Mar 03, 2019 by Supriyo Bose