- Broadband connection: regarding new connection Closed
I paid rupee **** as a rental for * month for new connection. This guy's collect the amount on ** and said will provide new connection in ** hours. So ideally it should be install by *nd of nov.. but till *rth nov I haven't got any call from ACT regarding any installation or any other thing.. I called to customer care many times.. but every time they said, we will do it by end of the day...even today I called and then they said we need ** hours... And if I asked to return my many they said will take the request and let you know...
Now I am very much frusted bcos I have already made a payment and I am not getting the service.. could you please help to get This resolve.
Below is the details of payment and user id..
"Dear Subscriber thank you for paying the subscription amount Rs.**** for User ID:************.
Payment Receipts will be available in ** to ** hours in your Portal Page under My Account : Payment History."
Are you brand?
Are you Lawyer?
Get service/product replaced or fixed for free
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
I took internet services from ACT internet broadband services in Bangalore in ****. From last few months, I am facing multiple problems in terms of weak internet and slow speed. Worst is that there is no response in solving my problem despite s...
Mar 03, 2019 by Supriyo Bose
Took ** days to install connection, worked for a week and stopped working. Moved the connection to a new location, took another ** days to install and connection still doesnt work after some ** calls and * emails...
Sep 04, 2018 by Rohan
I made a payment for ACT Wifi bill of Rs. **** on **th April,**** for the month of May. The amount got credited to ACT account successfully. The next day, I receive an email saying the payment is due for the month of May. I called the customer ...
May 12, 2017 by Neha kumari
I have taken internet connection along with modem for * months attached bill details below. Suddenly they disconnected my internet connection without informing me. Complaints raised to customer care are not taken care of....
May 17, 2019 by Sreenivas
I paid *** Rs. for the internet connection for * months on **-**-**** at *:** am. But still, I didn't get the connection. They promised for instant connection and they also told we have available in your area (*-**, Sanjay Gandhinagar, Shapur N...
Apr 23, 2019 by Jeevanarao