- Broadband connection not installed after 50 days of application and multiple requests reminders to t Closed
I took a house on rent during the lockdown after confirming with the Airtel Sales Team that an internet/broadband connection can be installed at the rented accommodation. They charged me INR **** under eCAF_***********. After waiting for a month (the expected SLA time was *-* days) they informed me that there were some technical challenges due to which they could not install the connection. I checked within my society and all flats and a duplex next door has an airtel broadband connection. Unable to understand WHY it could not be installed at my place, I enquired again. They unceremoniously refunded the amount paid without telling me.
I applied for another connection through the Airtel app and after confirming with the sales team that they could provide a connection and do not have any excuses for technical issues etc. with CAF : eCAF_***********. No action has been taken on this request again since about ** days again now.
I also sent emails to Nodal authority and officer, who after responding initially with a promise of looking into it within ** hours, stopped responding all together.
I have suffered the deposit amount plus * month's rent because of this issue plus loss of efficiency at my work place endangering my job due to this negligent, callous and unprofessional attitude of Airtel - damages amounting to at least INR ****** or speedy resolution of my complaint at the earliest.
Are you brand?
Are you Lawyer?
Apology letter from company
Replace / Fix problem
Damages for loss and agony
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
Hi Team , Today am reaching here for two issues (Mobile Number: **********) *. No Internet services provided for recharged amount *. Plan has been revoked before expiry date and barred the incoming outgoing calls. Recharge summary: On mar...
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Airtel - Network issue Closed
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Airtel - Net not working Closed
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I had done recharge from phone pay, amount has been debited from my bank amount. messafe has also been receivd from airtel for successful recharge but i have not received the benifit. i have tried calling in airtel for almost *-* times but no r...
Mar 23, 2021 by Ritu virodhiya
Suffered from network fluctuating each min.at my home location. internet was like dancing toy like *g,*g,*g changing in every minute,not a constant network, though internet not able to be used any more.if emergency then went to top roof to ava...
Mar 19, 2021 by Amarjeet Singh