- Booking fee of the hotel not refunded Closed
I had booked for a cottage to enjoy my trip with the family and the rooms provided to me were not sub standard and were in two locations (not cottage). I discussed the option of cancellation and they said I can cancel the room if not satisfied, and they will repay the amount in full with in * working days. The room was cancelled by the property (so I don't even have the right to review in booking.com).
It is almost * month now and the no amount has been refunded (even though the booking.com policy says that I am eligible to get **% back if I cancel the property. Irrespective of many calls, property is not ready for repayment and is now saying to go to consumer court.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Thanks to Voxya, I have got the refund back from Byjus :)"