Airtel
- Billing issues - Made payment, still getting calls asking me to pay the bill Open
Shishir filed this complaint against Airtel on Feb 13, 2019
I purchased hotspot with air tel post paid connect back in Oct ****. I had made a payment of Rs ****. This was for a * month plan. According to the plan, once this payment is made, there would be no further charges. I started getting mail after a month asking me to pay Rs ****. I went to store where I purchased hotspot and they told me that it was backend system issue and mentioned that it would be sorted out soon. A month passed and nothing happened, I got another bill and i went to the store again. I got the same response. Also my connection was disconnected. Store personnel gave me a number to connect. I followed up again by going to the store and spoke to manager, She promised me that issue would be sorted in a week (this was in Jan) and until now nothing is sorted.
I looks like the money that i paid was posted as a deposit and not payment. This was a mistake by the store personnel and they are not sure how to fix it.
Here are the bill details:
Airtel Receipt No: **************
Date & Time: Oct **, **** *:**:** PM
Amount: INR *,***
Mode: CASH
Payment Receipt Link: http://eze.cc/r/o/sMA*Xp**/
Ezetap Txn Id.: ***************E*********
Please note i am getting calls on a daily basis asking for payment. I have mentioned multiple times that I have made payment from my side. I have written emails and reached out to grievance team.
I hope this channel helps me in getting my problem addressed.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Airtel
Resolved
Frustrated? File a Complaint
Swiggy
"Thank you so much Voxya I am fully satisfied with your quick service."
Avinash Kumar
Related Complaints
Airtel - Paid the amount but recharge is not successful Closed
I have made recharge of ***₹ from Cred UPI. Cred is,showing that amount is credited to Airtel prepaid but airtel not completed their recharge. I want my hard earned money back Airtel!!!!...
Mar 27, 2024 by Rohit Somesh Deshmukh
Airtel - Unauthorized change of plan Closed
I had an advanced rental plan for broadband. I stopped paying the three-month advance payment as I would not be home for some time. Later, I learned that Airtel had changed my advance rental to a postpaid monthly rental and continued charging...
Mar 22, 2024 by Rituparna P
Airtel - Broadband internet not working Closed
Airtel broadband was not working since *th March **** almost one week , customer people are saying that they are taking it on priority and resolve my issue. I have spoken to almost ** person with the customer care.. but they are all saying it w...
Mar 12, 2024 by Priya
Airtel - My SIM is having no Network after changing from Postpaid to Prepaid Closed
I have been using airtel since last **years and i have migrated it from pre- paid to postpaid. Today *th-march-**** i visited airtel gallery at Airoli, Navi Mumbai for changing from Postpaid to prepaid. After the request my sim card lost the ...
Mar 06, 2024 by Dattaprasad Dhananjay Satam
Airtel - Wifi issues Airtel Xstream Closed
Airtel fiber Wifi not working, I'm chasing to the Airtel team since **st for the network related issues nobody's taking seriously, its happening *-* days in a week & affecting our workplace in which purpose we have taken the wifi access, one of...
Feb 22, 2024 by Sunil Tomar