Airtel
- Billed For a Service No Provided Open
Rashi Agarwal filed this complaint against Airtel on Jun 22, 2022
I had activated the International Roaming Plan of **** before traveling to Reunion Island because on the website it was confirmed that the plan works in Reunion Island. Once I went there the Data Service was not working at all, and the call service was extremely patchy. I called the Airtel Customer Care they told me to restart phone. It still did not work. Called them multiple times but there was no resolution. I asked them to cancel the plan as I bought a local sim. They said it could not be cancelled once activated. They charged me for the whole amount. I have been trying to fight the charged through customer service but keep getting shuttled from one department to next.
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Resolution Demanded:
Refund / Credit for purchase
Airtel
Resolved
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