- Battery Replacement ^Open

Sanjay Kumar filed this complaint against Waaree Energies Limited on May 08, 2023

Resolution Demanded:
Refund
Replaced

The batteries were not giving proper backup. After several calls and raised tickets service engineer came on **-March-**** and examined the * batteries and informed that three batteries have to be replaced.

But unfortunately after several customer support calls raised tickets ,what we got was just assurance and no resolution.

NOTE-We bought the setup with the batteries in June ****, and have a warranty of * years hence these batteries are in warranty. We are facing a loss of ** units per day at the rate of * Rs per unit.

Battery Numbers
*)*****BF**X***--Need to be Replaced
*)*****BF**X***
*)*****BF**X***---Need to be Replaced
*)*****BF**X***
*)*****BF**X***--Need to be Replaced
*)*****BF**X***
*)*****BF**X***
*)*****BF**X***

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