Bajaj Auto
- Bajaj bike with manufacturing fault Open
sanjay prasad filed this complaint against Bajaj Auto on Nov 07, 2018
I purchased pulsar *** classic on **th Oct from akarsh bajaj, anisabad ( By-pass road), Patna.
Details are attached .
on **th I started ride this new bike and I noticed whenever I shift gear to neutral from *nd , It goes to neutral but neutral light doesn't glow. bike is neutral but neutral light is not glowing. and If It is in *st gear and I shift it to neutral , light glowing properly.
due to this problem , at the red traffic light if neutral light not glowing means it is in gear but as traffic signal is green and I started bike then accelerate to run the bike, it is not running because it is in neutral .
I visited akarsh dealer and complaint,
PDI person came and inspected the bike but problem not resolved . then problem forward to service centre and they also inspected but problem didn't get solve. finally they called me next day .
next day visited there and I did wait * hours to get resolved but problem didn't solve .
again they called me next day at sharp **:**. I visited in time . they tried to fix but it's not fixed. and finally thay told me to visit on Monday .
Note: within * days I have explained my issue to ** people , *-* people of PDI and ** people of service centres engineer and managers. *-* people have tried to fix it ,
someone tighten up clutch
someone loosen
someone changed clutch wire
someone said u can't shift gear to neutral from *nd gear directly, u have to shift it to *st and then neutral .
It is worst experience of my life and truly I am saying , I didn't realise that your engineers are well trained . I have another pulsar in which I never faced this type of problem .
I have visited * days but problem is not solved.
I am feeling like I have purchased an old bike and I have to visit to the mechanic every day .
anyway Bajaj , thanks a ton for providing this type of service .
thanks a lot
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Resolution Demanded:
Replace / Fix problem
Bajaj Auto
Resolved
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