- Baggage not delivered Closed
I had travelled by Indigo on **th May from Dehradun to Hyderabad via Lucknow. I have checked in two baggage. However, at Hyderabad airport, I was delivered only one baggage. I had filed an official missing baggage complaint with Indigo. However, there is no response from there side whatsoever. I was assured that I will receive an update within ** hours. It has been more than ** hours still, there is no update. No call. Nothing. All my recent purchased clothes, valuable antique items and costly shoes have gone with the baggage.
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An apology letter from company official
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My baggage lost at Lko-Del Indigo *E-**** on Aug **, **** at scheduled *:** pm. Now nobody from indigo is responding to my complaint and there is no status of my bag....
Aug 14, 2019 by Saman Momin
Check-in baggage not arrived at the destination airport. PNR: FLQHTH (** May ****). Chennai to Indore via Hyderabad. More than ** hours have passed, Indigo has not tracked my baggage till now. I wrote emails to email@example.com, f...
May 29, 2019 by PRATEEK PARDESHI
I am writing this letter to inform you of the physical and mental trauma that I and my family had to undergo due to improper management of the services and the lack of human touch in customer care I had booked for a round trip journey in indigo...
Feb 06, 2019 by BETCY SUSAN JOHNSON
This is a total disgust situation for INDIGO, the way i was mishandled by your staff Nikita at the airport was horrifiying. That also senior citizens. We two family friends and families were travelling from Goa to pune on **-**-****. One family...
Nov 15, 2018 by Rakhee
dear Concern, sub – a shocking thing just happened to me which was unexpected from indigo airlines . ref- complaint file no blr*e***** with the above subject and reference,i traveled from goa to bangalore on **/ **/**** time ...
Nov 10, 2018 by latha patkar