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SpiceJet airlines

 - Baggage damaged by spicejet India Closed

Aman Choudhary filed this complaint against SpiceJet airlines on Sep 24, 2022

Full issue description mail to spicejet many time but no resolution till yet.

Hi Appellateauthority,
Hope you are doing Well!

I had taken flight on ** Aug from Pune to Bagdogra when i land i found my luggage was tired from front i immediately reported this to bagdogra airport ground staff and she told me that nothing can be done from their end ( means Airport staff) the only way to get help is to write mail to custrelations@spicejet.com.
She suggest me to write mail infront of her
She told me to take photos and attached in mail.
I followed her instruction I took photo of baggage and did all thing which she said.
She had also done complaint on Bagdogra airport on ** Aug but she forgot to lock case.
On * Sept I again went to Bagdogra airport I talked with Bagdogra airport Spicejet ground staff they told me that she forgot to locked case on ** aug now they are locking my case, and they told me that only way I get solution is from custrelations@spicejet.com.
You can verify all this thing with ground staff name Anikita
Kindly let me know if you need any more details.

Regards
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SpiceJet airlines

53 Total Complaints
24 Total
Resolved
45.28% Consumer Satisfaction

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