consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. BAD SERVICE FROM MI SERVICE CENTER
Records save successfully

Xiaomi Mi India

 - BAD SERVICE FROM MI SERVICE CENTER Open

Atuf Shaikh filed this complaint against Xiaomi Mi India on Aug 08, 2020

SINCE LAST * MONTH I AM FACING ISSUES OF LOW SOUND IN NON CALLING STATE IN MY PHONE (REDMI NOTE *S ). FOR WHICH I HAVE SUBMITTED MY PHONE FOR MULTIPLE TIMES. UNFORTUNATELY SINCE LAST * MONTH THE SAME THING IS GOING ON AS THE CONCERN DEPARTMENT IS NOT SOLVING MY PROBLEM BUT THIS TIME THEY HAVE CROSSED ALL THE LIMIT.

ON **th JULY I HAVE SUBMITTED MY PHONE AND ASKED THEM THAT THIS TIME MY PROBLEM SHOULD BE SORTED BUT THEY REPEATED THE SAME THING WHAT THEY HAVE DONE SINCE LAST * MONTH. IS SO RIDICULOUS THAT THEY HAVE DIRECTLY CLOSED MY JOB SHEET NO/ COMPLAINT NO AND MAILED ME AS FOLLOW :
We would like to inform you that as per our field team update you have collected the device from the service centre without repair. We are closing your complaint WOIN*************.

THIS TIME THEY HAVE CROSSED ALL THE LIMIT AND WITHOUT REPAIRING THEY HAVE JUST CLOSED MY COMPLAINT NO AND SEND ME MAIL SAYING THANKS FOR COLLECTING YOUR DEVICE, I WAS SO SHOCKED TO READ THE MAIL AS MY PHONE IS STILL IN SERVICE CENTER AND EVEN I HAVE JOB SHEET THAT I HAVE RECEIVED AFTER SUBMITTING THE PHONE. IF I WOULD HAVE COLLECTED THE PHONE HOW COME I HAVE THE ORIGINAL JOB SHEET. EVEN I HAVE TO MENTION WHEN I VISITED THE SERVICE CENTER FOR INVESTIGATING THIS ISSUE THEY TRIED TO HAND OVER MY PHONE BUT AFTER OBSERVING MY PHONE I CAME TO KNOW WHILE REPAIRING THE PHONE THEY HAVE PHYSICALLY DAMAGED IT, AND NOT REPAIRED THE PHONE. TILL NOW I HAVE MAILED THE MI SERVICE SUPPORT TEAM FOR MORE THAN ** TIMES BUT THEY ARE JUST MAKING SILLY EXCUSES. REQUESTING YOU TO KINDLY HIM ME AS I AM BADLY STUCKED IN THIS ISSUE.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem

Xiaomi Mi India

9 Total Complaints
5 Total
Resolved
55.56% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Club Mahindra Holidays

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Xiaomi Mi India)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Xiaomi Mi India - Mi Led screen show horizontal line Closed

I HAVE PURCHASED MI *A LED TV BUT HORIZONTAL LINE SHOW ON SCREEN LAST * MONTHS DURING LOCK DOWN WARRANTY EXPIRED AND I CAN'T VISIT SERVICE CENTER BECAUSE THE REASON IS LOCKDOWN TIME. IT'S VERY BAD QUALITY SHOW HORIZONTAL LINE ON SCREEN AUTOMAT...

Dec 08, 2020 by JAFAR AGWAN

Xiaomi Mi India - Xiaomi India Payment TimeOut but money credited Closed

Hi, on OCT *th I had tried to order the Mi smart speaker from MI store app. I tried twice but the payments timeout but my money has been debited via those UPI transactions. I have checked multiple times with my bank and have got multiple con...

Nov 12, 2020 by Harsha Bidappa

Xiaomi Mi India - Mi Tv Pro 43 Inch Is not Working 2 Closed

My Tv is Mi *A Pro ** Inches and My problem is * times My display changed then i get Replacement Tv On * August **** after sometime **th August **** tv not working. Then i complaint Many Times In Customer care but no One Call and visit. Now n...

Sep 07, 2020 by Shubham Lohia

Xiaomi Mi India - Regarding replacement for faculty Mobile Closed

I have issue in my redmi note * pro and given my mobile for a replacement at Varanasi service center.. Guy submitted my device there for two days and now he said that replacement is not possible but refund is. So i said ok . Then he says that Y...

Dec 12, 2019 by Abhishek Srivastava

Xiaomi Mi India - No return provided Closed

I bought a USB charging cable to charge my phones and powerbanks. But instead of ordering Micro USB cable, I ordered the C cable and wanted to return it or get the desired product as replacement. However, when I checked the policy to return th...

Nov 16, 2019 by Lija

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Mizoram
  • |
  • Meghalaya
  • |
  • Kerala
  • |
  • Madhya Pradesh

Consumer Forum :

  • Goa
  • |
  • Arunachal Pradesh
  • |
  • Manipur
  • |
  • Meghalaya

Online Complaints :

  • Home Appliances Complaints
  • |
  • Government Complaints
  • |
  • Automobiles Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.