Make My Trip
- Bad behavior & lack of response Open
Absolute lack of transparency while dealing. Booked an international holiday through make my trip. Absolutely no clarity & transparency. My package was supposed to be inclusive of Visa fee. But to my surprise visa fee was not a part of the package which I got to know after making the initial payment. The travel coordinator is absolutely rude & claims that there are some software problems in their app & that's why app says visa fee included but in reality it's not. Another problem : my package included island tours. The names of the islands are not given inspite of repeat reminders. After a lot of follow am asked to Google the islands. When I refused for that I was given the island names. Again these islands are not what I was looking for. And now when am asking to replace couple of islands, the travel coordinator is again behaving rudely. She is infact screaming & yelling on me & my wife over the phone. Thenninhad to make an official complaint by calling the toll free number of make my trip. I haven't got any response from them too. I was promised a phone call which I haven't received yet. My trip is due in the next few days & this is my fate.
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I had booked a hotel stay for * nights which I wanted to modify on the same day for * nights. However after * days they denied the same saying booking is not cancellable inspire of the booking being for a period after * months and cancellation ...
Aug 01, 2019 by Anand Kikani
I, Vikram Singh Bhati have booked European dream tour **** under visa protected plan, my booking ID - NL************** from ** July **** ** August **** for ** nights ** days, along with my wife Nikita Bhati and my brother Aditya Bhati along...
Jul 22, 2019 by VIKRAM SINGH BHATI
This is with regards to flight booking ID: NN************* and the date of booking was *th January ****. I had purchased a round trip from London Heathrow to Kolkata (PNR number: IWENSB, E-ticket number: ***-**********), from MakeMyTrip. My...
Jun 25, 2019 by Shreya Roy
I had booked adventures of Jordan through MakeMyTrip and it was joining directly without flight. I booked my package through an agent called S.B and clearly, it stated the price was inclusive of visa fees. He was not very helpful in com...
Jun 19, 2019 by shilpa patil
I had booked flight tickets from Delhi to Hyderabad with SpiceJet through Make My Trip portal bearing following details:- *) Booking ID- NF************** *) SPICEJET SG-*** *) PNR- Z****V *) Flight boarding time - **** hrs on **th Jun **...
Jun 18, 2019 by Avinash