Make My Trip
- Bad behavior & lack of response Open
Absolute lack of transparency while dealing. Booked an international holiday through make my trip. Absolutely no clarity & transparency. My package was supposed to be inclusive of Visa fee. But to my surprise visa fee was not a part of the package which I got to know after making the initial payment. The travel coordinator is absolutely rude & claims that there are some software problems in their app & that's why app says visa fee included but in reality it's not. Another problem : my package included island tours. The names of the islands are not given inspite of repeat reminders. After a lot of follow am asked to Google the islands. When I refused for that I was given the island names. Again these islands are not what I was looking for. And now when am asking to replace couple of islands, the travel coordinator is again behaving rudely. She is infact screaming & yelling on me & my wife over the phone. Thenninhad to make an official complaint by calling the toll free number of make my trip. I haven't got any response from them too. I was promised a phone call which I haven't received yet. My trip is due in the next few days & this is my fate.
Are you brand?
Are you Lawyer?
Get service/product replaced or fixed for free
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I have paid ***** Rs. for * flight tickets from Mumbai to Varanasi through make my trip. It was jet airways flight which was cancelled directly from them. I should get my full refund back as it was direct airline cancellation and make my trip o...
May 18, 2019 by Aanchal arora
I booked an international flight from MakeMyTrip but for some reason, I had to cancel it. But in the name of refund they just saying wait for ** to ** hrs from many days. Every day they just tell me to wait and wait. Make my trip not giving my...
May 11, 2019 by Sagar Goyal
Subject: Reference ID: [******-******] - Amount debited from my account but no booking confirmation. Booking id NH*************A*. It's been ** days since I am following up with Make My Trip on email and phone for the refund of my money. Durin...
Apr 26, 2019 by Aditi Bhalla
We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...
Apr 18, 2019 by Anushruti chatterjee
I made a booking through MakeMyTrip for two adults and one child to Hotel Malas, Panchgani for one night on *th April ****. On arrival, I was harassed by the front office receptionist by saying that I did not provide the correct age of my child...
Apr 12, 2019 by Tina mitra