Lenovo
- Back to college offer not fulfilled Open
Krish Singhal filed this complaint against Lenovo on Sep 11, 2019
I purchased a Lenovo laptop by spending ***** and then they were running this Back to college offer in which I have to pay **** extra and my warranty will be increased by * years along with *, years ADP. I applied and got approved for the offer and paid the amount on **th August. Since then I been following up with Lenovo when my warranty will be updated and after waiting for ** business days as per their policy they are just saying a same thing that due to technical server issue your warranty hasn't been updated. I tweeted the same and finally on **th August i got a email from Lenovo team that they are working on it and will update me by the next weekend but nothing happened. I didn't received any email nor any call and upon calling again they gave me same reason.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Lenovo
Resolved
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Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
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