Make My Trip Pvt Ltd
- Auto change of flight timing while booking Open
yandapalle nikhil kumar reddy filed this complaint against Make My Trip Pvt Ltd on Jan 24, 2019
While booking the flight ticket for my friend's wedding, the time of the flight has gotten changed to another time which was unrelevant to me. I had complained several times MakeMyTrip, they are asking for a screenshot while I was booking as a proof. Who would take a screenshot while book as a proof, Who would know selected flight would change after booking? Only when there is no trust on the app on would do it, which is not at all a possibility for somebody to do.
The mistake lies on their server end, we know due to flight price changes, the option of flight moves up and down, this could have happened. They aren't ready to accept. I have called the customer care right away, within * min to complain the same. Have even sent my friends booking who are coming to the wedding along with the iternary by the groom asking to come at a particular time. They still want a screenshot of my booking while booking a ticket. They are asking for something nobody can give and even they have acknowledged the same.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Make My Trip Pvt Ltd
Resolved
Frustrated? File a Complaint
ZebPay
"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"
Rahul Parmar
Related Complaints
Make My Trip Pvt Ltd - Money got debited but services not started Closed
I was trying to book make my trip double black service and used Hdfc coupon code to get the *** Rs discount. The total payable was ***. I tried paying but due to network failure, I guess the booking is not get confirmed. But then I saw that the...
Mar 26, 2019 by Lokesh Jadhav
Make My Trip Pvt Ltd - Not provided alternate flight for cancelled flight Closed
I had round tip booking from Mumbai to Mahe, Seychelles (**th Feb - *th March). On *st March, MakeMyTrip sends me a message that return flight got cancelled and you will have to cancel the ticket as the alternate flight was not available. Due t...
Mar 25, 2019 by Lakshya Mandawat
Make My Trip Pvt Ltd - Rescheduling of my trip Closed
My booking id is NL ************* for the upcoming trip, but when I am contacting the customer care to reach to Vikash from make my trip operations unable to reach. Everybody just says that sir we apologise. Do they really mean it or they are t...
Feb 26, 2019 by Subhash Raj
Make My Trip Pvt Ltd - Change booking due to wrong customer support service Closed
I booked my Air-India ticket from make my trip from Bermuda to Delhi "To and fro Journey" on *th - **th February ****. Due to some emergency, i have to leave for India early and hence i could not take my Journey from Bermuda to Delhi, howeve...
Feb 01, 2019 by Shefali Gupta
Make My Trip Pvt Ltd - Thailand Travel not conducted properly Closed
This is a complaint regarding my recent travel to Thailand from **th Dec to **th Dec. Firstly, a proper detailed itinerary was not shared before the trip. Secondly, I was not taken to all the places that were included in Phuket City To...
Jan 02, 2019 by Soumik Dutta