Asus India
- Asus Rog 5 multiple motherboard failures Open
Mahesh Radhakrishnan filed this complaint against Asus India on Feb 09, 2022
Hi I would like to get assistance on the complainant i have against ASUS India on *th June **** i brought Asus rog **gb ***gb from flipkart which cost ***** and it was fine until October *th ****, wifi suddenly got stopped and there was no way to turn that on. Next day itself i visited the service centre they lodged complaint and said its mother board problem and they will replace that , i was very hesitant and angry because a new phone which i spend spend this much needs a motherboard replacement is never expected. It took more than a week to complete the process getting the phone, all the data got erased, work profile personal files , to make again as were took many more days too, now today * Fed **** clearly after * months again wifi issue and after contacting service centre they said motherboard needs to be replaced . Again close to one month i need to submit mobile , all those data will be erased even ***rs screen guard will be removed. I am not all ok with using a mobile which i brought for hard earned huge money of ***** and need to replace motherboard twice in a ear. I am litteraly concerned what id my Warranty is void how i can survive another motherboard replacement. I would like to raise a complaint and sue Asus India for cheating customers like this.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Asus India
Resolved
Frustrated? File a Complaint
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
Related Complaints
Asus India - gmail com Closed
Hi, I registered on https://www.asuspromo.in/ to avail extended warranty for my newly purchased ASUS gaming laptop within their offer period. This request was rejected, stating the registration was not done in ** days from the date of invoice....
Aug 30, 2022 by Nikhil Mohan Satam
Asus India - Asus rog 5 multiple motherboard failures Closed
I bought Asus ROG* phone **GB ram/ *** GB storage from flipkart on June **** for Rs ***** under nocost emi using my credit card. First few months everything went fine. On November **th **** my wifi/hotspot stopped working. I searched google for...
Dec 22, 2021 by Harish S
Asus India - Asus india not refunding my money Closed
I bought the Rog* model( AS ZS***KS)from flipkart on may**th this year Which is under warrenty after using it for around * months the phones Wi-Fi and hotpot stopped working all of a sudden after that automatically shutting down and then on t...
Nov 21, 2021 by Ankit Ranjan
Asus India - Phone not repaired and refund not provided Closed
Sir, I have purchased Rog Phone * and got delivered on *nd May and after using it for hardly * months and few days I got a hardware problem and problem was that its hotspot and wifi weren't turning on and after complaining they told me to visit...
Sep 07, 2021 by Harsh Raj
Asus India - An external hard disk worth INR 1500 paid not yet delivered Closed
I have bought Asus ROG Zephyrus Laptop from which there was an offer promo that if I pay Rs **** extra, I will get a external hard disk * TB. I paid on October **** perhaps . Today is September **** and I did not received my hard disk yet. I ha...
Sep 16, 2020 by Sarthak Haldar
