Astropay
- AMT DEBITED FOR A FAILED TRANSACTION NOT REFUNDED YET Open
Riddhi filed this complaint against Astropay on Sep 26, 2022
I would not recommend anyone using this website or application. I have previously lost my money and it has not been refunded and yet again due to some technical error or whatsoever when I tried to purchase a voucher for INR **,***/- it so happened to lead me to the gpay where I made the payment which was successfully debited. However, I never received a notification with the completion of the payment response, in face i was notified that it was cancelled yet the amount has been debited and its been * days it was not been refunded into my account. If such things happen, your customers expect you to sanction a refund immediately, however, there is no such confirmation or response from your team. Please refund the amount as I cannot have it blocked for so many days.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Astropay
Resolved
Frustrated? File a Complaint
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
Related Complaints
Astropay - Payment failed Closed
I have made a add money transaction on astropay but it is failed. Money has been deducted from my account and after two days of deliberate emails i got a mail stating i will receive the money in a week. When you can process deposits and withdra...
Mar 09, 2024 by Talapaneni mahadesh chowdary
Astropay - Account got suspended Closed
Astropay suspended my account for no reason I was just trying to withdraw my money now I want my money back I tried to take support from their help but they didn't replied please help me get my money back...
Mar 06, 2024 by Neel thakrar
Astropay - I have done my payment for 20 dollar but not added to astropay account Closed
I have transferred money to astropay account to get usd...I have done payment money debited from my account...but still haven't got in my astropay account.... First payment on * January **** of ** usd Second payment on * Jan **** of ** us...
Jan 21, 2024 by Siddhesh
Astropay - Money doesn t show in astropay Closed
Hi sir im rakesh Kumar from India on **/**/**** evening *:** pm i deposit ** usd which is ****ruppes in indian currency after i deposit my money doesnt show in the astorypay dash board and my money is debited from my state bank account i s...
Nov 28, 2023 by B Rakesh Kumar
Astropay - Withdrawal Closed
I made withdrawal request....but I got msg from astropay as money sent successfully to bank ...but till now I didn't received yet in my bank account...it's been more than ** days now ...as per their rules ...money should reflect in * * days ...
Oct 25, 2023 by A Qizar