Travolook
- Amount not refunded Open
Robert Rayappan Antony filed this complaint against Travolook on Apr 06, 2021
On *th April **** i booked an Indigo airlines ticket from Chennai to Mumbai and amount **** got debited and message came as "Thank you for your Booking.
Your booking is under process kindly wait for a while. The process may take ** minutes; if the process gets delay then you can contact our travel experts on toll-free number ****-***-****." but immediately i received another email saying
"Your Booking is Cancelled with travolook.in :REF*********
Your booking is Cancelled due to fare expiration. Please contact our customer support at ****-***-**** or send us an email at support@travolook.in and one of our travel expert will be pleased to assist you.In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed.". Amount is still not refunded.
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Resolution Demanded:
Refund / Credit for purchase
Travolook
Resolved
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Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Chaturbhuj Singh
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