- Amount not refunded and not closing the Loan Offered Resolution
On **-June-****, an Executive From Byjus named Sarvesh (+** **********) had visited me and trapped us into their trial product for kids learning program. They had clearly told us that we can try the product for ** days trial period and if not suiting we can easily cancel it.
I found its not fitting/suiting my kids for many reasons and within the first ** days only I sent update to Support and Cancellation team for cancelling the product and STOP the Loan.
Its been more than a month I keep calling their Support, email their Support and Cancellation team and very very rarely they respond to me back.
Now, their Loaner "Incred" keeps sending message/calls to me asking to maintain balance in my account for their first debit from my account on *th August ****.
When the Loaner called me I clearly told them, I have already initiated the cancellation process and Byjus is unnecessarily delaying it and they said they haven't got any confirmation from Byjus.
From *th Aug for a few months, the Loaner will auto deduct ***** rupees for ** months and take ****** amount from me.
Please help me file a case against such a fraud company and their executives for such false promises and trapping Customers.
There is no way except calling their Support number and its of no use. They will simply say they will update their cancellation team, but after that nothing much happens. I have spent enough energy on this.
Please help sue them for their trap against customers.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
I have purchased the Byjus early learning program for class* and * for *****. I have not liked the course and requested for refund after * days. Its been more than ** days now i am keep chasing them for my refund but they not resolving it and b...
Aug 01, 2022 by vaibhav agarwal
Respected Sir/Ma'am, With reference to the above subject, I would like to lodge a Complaint against BYJUs Company Bangalore, for not being ready to process the refund amount of five years of subscriptions upon giving the cancellation request w...
Aug 01, 2022 by Nitin
Byjus - Cancellation nt done Closed
Last month i mailed byjus for cancellation. bt its been almost a month. nt a single response on bahalf of byjus's or not a single revert in mail to.i called couples of times to the helpline no.bt no assurance .reg mob no.**********...
Jul 25, 2022 by Mahendra parihar
Dear sir/ma'am, This is Anisha Chowdhury, I've applied byjus cancellation department for cancellation since last month ** June, since then I still didnt get any proper response there, Refund is not possible i...
Jul 20, 2022 by Anisha Chowdhury
I Have Buy Byjus Subscription In ** April ** And Items Delivered In * Week After But School Bag Not Received So I Call Byjus Mentor Number And Bengaluru Exicutive Sharan Sharma And He Was Tell Don't Worry Ur Problem Solve In * Day And After I H...
Jul 16, 2022 by Joshi prakash