ICICI Bank Limited
- Amount not reflecting in credit card Open
Sruti Shaw filed this complaint against ICICI Bank Limited on Feb 06, 2018
Myntra initiated a refund of ****.**/- on **th May **** under bank reference no. ************ for cancelling one item of order No. *******-*******-******* placed on May *,****.
However, * months have passed since and I have not yet received the amount to my credit card even after several follow-ups with the Myntra and ICICI bank customer support team.
ICICI bank asked me to fill up the customer dispute form and promised a resolution within * months but only to disappoint me.
Myntra has refunded the amount but it is not reflecting in my account.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
ICICI Bank Limited
Resolved
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