BigBasket
- Amount deduted from wallet but order not delivered and marked as delivered Closed
Nitesh Ghuge filed this complaint against BigBasket on Jun 22, 2020
I ordered for retailer online from bigbasket app and done the payment in advance from my wallet but on the delivery date I received the message that order is complete and delivered whereas I didn't received any such order... Than I follow up with the salesman and the responsible person, also bigbasket customer care call for the details and they say will call you back. But k didnt receive any such callnback nor they are replying through mails about whats the issue at their end. Their salesman said that the issue with the bigbasket system.and it's showing as order in process in their system. After multiple follow up, they are showing as not bother about this issue as they don't have any lose and have suffered any of this.
Thanks,
Nitesh
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Resolution Demanded:
Refund / Credit for purchase
BigBasket
Resolved
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