Redbus
- Amount deducted as donation without my consent or anything Closed
Abhilash Patnaik filed this complaint against Redbus on Apr 17, 2020
I am surprised by the behaviour of the customer executive. I have filed complaint multiple times stating that Rs. *** was deducted from my core wallet as donation without my consent. I have never clicked on proceed button neither I have entered such amount. I am attaching here with the screenshot for your reference (I was referred by my friend for making donation for covid**) so i was directed to this website and fraction of seconds I received sms stating that
Dear ,
Rs. ***.** has been debited from your redBus Wallet towards booking. Your updated wallet account balance is Rs. ***.**
-Team redBus
There is also a clause given that max Rs. ** will be deducted from wallet then how *** was deducted that too without my consent. It sounds like scam.
I don't understand who gave consent firstly Rs. *** is lying in my wallet for quite a long time and top of this you guys are making donations on my behalf this is ridiculous. I want this thing to be solved at the earliest.
This is not expected from Redbus. Please don't compel me to take any actions. Otherwise I might have to ask my clients based at Delhi and Mumbai to stop using Redbus services.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Redbus
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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