consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Amount debited from account but not credited to Astropay Wallet
Records save successfully

Astropay

 - Amount debited from account but not credited to Astropay Wallet Open

Sunil Chaudhari filed this complaint against Astropay on Dec 06, 2022

Added funds of INR****.** to Astropay Wallet via scanning the Astropay QR code. Amount debited from my HDFC BANK account on **th Nov ****. All related proof of payment was shared via email to Astropay team, but its more than a week now & there is no trace of the amount debited, no refund or credit yet in my Astropay wallet. Surprisingly email responses have also stopped. I am helpless. Please advise.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony

Astropay

65 Total Complaints
28 Total
Resolved
43.08% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Goibibo

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Astropay )
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Astropay - I madepayment has succeed but amount not credited into astropay account Closed

On **th December *:** AM i made a transaction deposit via mobikwik through payment has been done to astropay company. my **,*** amount debited to astropay company but in my astropay account not credited that **,*** amount. Kindly i need my issu...

Dec 15, 2022 by Nethi Manikanth

Astropay - Money didn t credit in astropay account Closed

I had to make a transfer through astropay so i tried to deposit by upi. Money was debited from my account but didn't got credited into astropay. It's over two months now still no resolution ...

Dec 11, 2022 by Sapan soni

Astropay - Astropay deposit amount not added still in process Closed

i added amount through UPI on my astropay walled amount debited from my account but still not added on my astropay wallet trying to connect astropay but i cant its been **hrs , while doing this transaction they said amount reflect within *hr ...

Dec 01, 2022 by Satyaram Konda

Astropay - Amount stolen from company saying order will be placed Closed

First I had placed an order twice using upi for Rs **** each on **/**/**** amounting to Rs ****. After contacting customer support of astropay on their whatsapp number +** **** ****** they guided me to deposit additional Rs **** for reflectin...

Nov 14, 2022 by Rahul R Upadhya

Astropay - MY ORDER WAS CANCELLED BUT I PAID Closed

On * nov i try to deposit **** in my astropay wallet through upi. I complete my payment successfully my side but astropay cancel my transaction money not recieved till now. Next day i try **** deposit with upi method but shame problem astropay ...

Nov 06, 2022 by Lokesh Kumar

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Andaman & Nicobar Islands
  • |
  • Daman & Diu
  • |
  • Himachal Pradesh
  • |
  • Sikkim

Consumer Forum :

  • West Bengal
  • |
  • Meghalaya
  • |
  • Gujarat
  • |
  • Chandigarh

Online Complaints :

  • Banking Complaints
  • |
  • ISP Complaints
  • |
  • D2H Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.