Airtel Payments Bank
- Amount debited but not refunded Open
Kamalesh filed this complaint against Airtel Payments Bank on Nov 30, 2018
I recharged mobile from Airtel mobile app and paid the recharge amount using Airtel wallet. The transaction got failed and I received the message for the same but the refund is not credited into my wallet. I received only message for the transaction and there is no transaction id generated for the same.
When I contacted Airtel payments bank customer care, they updated me to wait till ** hours. Now its more than ** hours still there is no refund happened.
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Resolution Demanded:
Refund / Credit for purchase
Airtel Payments Bank
Resolved
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Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Chaturbhuj Singh
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