Amazon.in
- Amazon Pay EMI online transaction fraud with Capital Float Open
Dinesh Kumar Chautapalli filed this complaint against Amazon.in on Jul 04, 2019
I am the victim of online fraud through Amazon Pay EMI and I would like to explain and give a complaint on it. On **th June **** Saturday I got a call from Capital Float Team states that you have a loan EMI pending with Amazon Pay EMI. At that moment I was shocked and explained to them that I haven’t purchased anything on Amazon.in
Further Capital Float Team states that on May **th, ****, an amount of Rs ***** /- shopping has been done through my Amazon account on the name of Deepak Parmar. I realized that something went wrong with my Amazon account. They informed me to raise a complaint with Amazon Team and as well as to file a complaint.
I made a call to Amazon Support Team on **th June **** and explained the whole thing that has happened, and I came to know that my Amazon account has been hacked.
Myself without knowing all this thing had happened when I casually tried to login into my Amazon account in the month of May ****. It showed me an error states that incorrect email or password. I tried to reset my password again there was an error states that you don’t have an Amazon account with this email id (sidXXXXX@gmail.com). I thought it might be any technical error and I left it for a couple of days.
Later on, May **th, **** I tried to login into my Amazon account and the same previous error repeated. And then I decided to Signup with my same credentials using sidXXXXX@gmail.com as my email id and +** **XXXXXX** as my phone number and the Account has been created on May **th, ****. But I was unable to access my past orders, addresses, and payment methods. At that moment I don’t know regarding my account hack and I logged out of my account by thinking there might be an error again.
I request to Voxya Team, to get me out from this online fraud and do a needful justice on this issue. I would like to provide all the information and required documents for speedy justice.
My Registered email id with Amazon.in: sidXXXXX@gmail.com
My Registered phone number with Amazon.in : +** **XXXXXX**
Place of Fraud: Online at Amazon.in
Payment method: Amazon Pay EMI
Account Number: KOR**E*********
Loan Lending Partner: Capital Float
Approved Loan Amount: Rs **, ***/-
Hackers Name: Deepak Parmar
Hacker’s email id: dparmar****@gmail.com
Hacked / Fraud Amount: Rs **, ***/-
As per my knowledge, I have provided all the required with this complaint and I am looking forward to justice.
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2 Supporters
Resolution Demanded:
Apology letter from company
Amazon.in
Resolved
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Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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