Amazon.in
- Amazon not refunding the prepaid order amount which is not delivered. Open
DEEPAK GUPTA filed this complaint against Amazon.in on Nov 05, 2018
Sir,
I have already made a lot of efforts to get my money paid for the product which have been not delivered. I have lodged complaint in national consumer forum vide docet number ****** on **-**-****. Please take strictest action against Amazon India.
I ordered product on **-**-**** vide prepaid order paying Rs.***** through card in full. I was given the delivery date range from **-**-**** to **-**-****. Since i was in dire need of the product, i requested amazon *-* times to expedite the delivery. Every time i was told that you have to wait until **-**-****, which is last date for delivery at my address at Allahabad.
it is pertinent to note that on **-**-**** product was mentioned as shipped from Gurugram by bluedart vide AWP ***********. the status at bluedart AWB tracking was unchanged till **-**-**** in spite of my repeated requests for delivery. Later on **-**-**** status was changed returning to seller the product which was never out of NCR region. Bluedart already clarified me on **-**-**** that delivery address is not serviceable by them so they will not deliver which i have communicated them but Amazon was not ready to listen and asked me to wait till **-**-****.
on **-**-**** when deadline of delivery was passed and i requested to refund Amazon at their end issue anew deadline for delivery, which was **-**-**** and asked me to wait till **-**-****. On **-**-**** evening when i didn't had any update, i again requested amazon to refund they said refund will be processed soon.
On **-**-****, in spite of my repeated requests for refund, Amazon unilaterally shipped the product again. On called Amazon and asked for refund they said that the product has been shipped now and you have to wait until it reached back to Amazon.
Till now they have not refunded. Please take the strictest action against such fraud actions of very well known companies so that they take a lesson to rectify their procedures instead of harassing most of the poor helpless customers.
Regards:
Deepak Gupta
Ph: **********
Are you brand?
Are you Lawyer?
2 Supporters
Resolution Demanded:
Damages for loss and agony
Amazon.in
Resolved
Frustrated? File a Complaint
Swiggy
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Rohit Kumar
Related Complaints
Amazon.in - Incorrect Refund and Modification of Order Details Closed
I placed an order of * items on * months EMI. then i cancelled it after few hours due to personal reasons. Order amount - ***** Refund - ***** + **** (????) Amazon says " ** rs cashback which you got for buying * items from same seller (bu...
Feb 19, 2024 by SHIVANG SINGH PAWAR
Amazon.in - Wrong Product Received Closed
Order Samsung Galaxy Buds* Pro Buds on Amazon. but received the Apple AirPods requested amazon to replace or refund for this issue, no response from their side...
Dec 01, 2023 by Reddy Satish
Amazon.in - Right item returned instead refund not provided Closed
Upgrade to a smarter Gmail Secure, fast & organized email OPEN If you're having trouble loading, visit the Gmail help center. Returned done, refund not received for order I'd -***-*******-****** Amazon Priyanka Mishra to complaint@con...
Nov 07, 2023 by Priyanka Mishra
Amazon.in - Bought Redtape shoe and got Extirpate less than 2 months Closed
I bought Redtape shoe from Amazon.in on **th May **** and within two months, shoes got Extirpate from front and bottom. I am the regular customer of Amazon.in and regularly using Redtape shoes. This is the first time i am facing this issue....
Jul 23, 2023 by Satendra Verma
Amazon.in - Amazon account hacked and changed my money lost Closed
In **** in pandemic period my Amazon account got hacked which is loaded **** rs inr in Amazon pay balance and someone hacked open and changed my no. And mail of my account and I even don't get a OTP for verification for changing my nom just got...
Jul 15, 2023 by Abhishek agrawal