- Airtel fastag takes ages to be delivered Open
I ordered two fastags from airtel on August **th. In spite of being an airtel customer for years, it has taken them more than ** days to just complete the first step which is validation. My kyc is already complete and this should not have taken them more than a day.
Then comes the need to lodge a complaint. Their *** number for airtel banking does not have any option for fastag related matters. To get through to a customer representative, one has to try selecting different other options.
Finally, one of the options clicked. The customer executive is there to parrot out whatever we already know. The final outcome is to just wait a few more days.
It is now already ** days and the status of my fastag purchase shows "Order placed".
This is a huge disappointment. Especially given that it took my relative a mere ** minutes at a toll plaza to purchase one.
I would like to cancel my order with full refund since Airtel is incapable of delivering the fastags.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
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