Go Air Airlines
- Airlines Ticket Refund not received Closed
Niraj Pathak filed this complaint against Go Air Airlines on Aug 22, 2020
I had booked return international flight tickets from go air but flights were cancelled due to covid-**.
I was assured by Goair multiple times in April that I can reschedule my flight anytime within a year from date of travel & can book on domestic sector ad well.
Also I would get a refund for the difference amount as well and this policy of go air would not change in future.
But now when I was finally able to connect with them after multiple times since they do not pick call they are now informing me that airline policy has changed and I will have to reschedule international flights only, also no refund for difference amount as well.
I must have written more than ** mails to Goair including their Nodal Officer & Appellate authority but not a single reply.
As committed by Goair I want my full refund or should have domestic sector rescheduling option with refund of difference amount.
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Resolution Demanded:
Refund / Credit for purchase
Go Air Airlines
Resolved
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