Makemytrip (india) Pvt. Ltd.
- Air ticket refund issue Open
Suresh kumar filed this complaint against Makemytrip (india) Pvt. Ltd. on Dec 15, 2019
Makemytrip Booking Reference: INR***************** (RKPJ*R)
Document Issue Date: ** February ****
E-ticket *W ***-**********
Airline Booking Reference(s)
*W (Jet Airways): DZSSMX
This is regarding my Ticket refund of round-trip Delhi-Melbourne via Singapore, Jet Airways which was booked by MakeMyTrip. I booked this ticket for my parents, Mr. Om Prakash & Mrs. Raj Rani, on **-Feb-****.
I lodged my request for a refund on around **-Apr-**** & after that, I am taking follow up almost every month.
Initially, I was calling every * weeks to MMT customer care & was getting an answer from them "it will be clear in the next * days & pending from Jetairways team". Later, I spoke with the Jet Airways team on June-**** regarding my ticket refund status & they were saying “refund request is not initiated from your MMT agent end of this booking id". This is such a worst travel company in India who only believe in making customer con & swindle.
As per the Latest discussion with MMT, the case raised with National Company Law Tribunal (NCLT) & refund will be processed as per NCLT direction but till Dec there is no update on it. I am not sure how much amount they will refund but the whole ticket booked amount was Rs. ******.** & we traveled one-way Delhi-Melbourne only. The return flight journey has been canceled by Jet airways & the same was confirmed by the MMT team.
Onward journey *-March
Return Journey **-July
Mobile: +*********** Suresh Kumar
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Makemytrip (india) Pvt. Ltd.
Resolved
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