Goibibo
- Air ticket no being refunded Closed
CHINTAN SHAH filed this complaint against Goibibo on Jun 09, 2020
To,
GOIBIO.
This refers to my upcoming flight to Leh Ladak Via Delhi on **th July ****.
PNR - HFN*FB.
As during the time of booking I had opted for ** % refund policy ( Kindly find attached PDF ).
Now when I am trying to cancel my ticket your cancellation policy has been changed suddenly and I am not allowed to cancel my current ticket. ( You can’t suddenly change the cancellation policy and incase if you are changing also tickets which are booked earlier have full right to get refund as per old cancellation policy.
Please help me with the current status are we going to get the same amount Rs ****.** to re use it for next year in Goibio wallet.
Or there is a possibility of Flight being run on the same date if yes I should be eligible to get half refund which I am not right now.
Help me with the below matter or else I will have to escalate this case in a legal way emailing to higher authority outside Goibio team.
Regards
Chintan Shah
**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
Make My Trip
"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."
Nirav Shukla
Related Complaints
Goibibo - Refund not issued Closed
I booked a room in hotel through goibibo's portal. The room shown in photos was different and didn't have space for * people. I requested them to either change room or issue a refund but they refused for both. Booking id- GH**************...
Oct 03, 2023 by Lakshay jain
Goibibo - Money deduct but ticket not received Closed
So today morning I book a ticket on Goibibo app and I go to proceed to payment option and the payment is deducted but my ticket is not issue by Goibibo ...
Jul 22, 2023 by Ashish Ranjan
Goibibo - Money deduction Closed
I was using their app for the first time I was booking a train ticket so as I had done the payment the app closed automatically so as I reopened it no transaction was available in the history/booking and the refund is also not provided and I do...
Jul 20, 2023 by Abhay Pratap Singh Yadav
Goibibo - Refund not initiated by company Closed
On * th of March i had book a bus ticket through Goibibo. But bus was cancelled by bus operator and informed me on call as well on Msg. After that o had raised a complaint on goibibo application and there now its showing complaint resolved but ...
May 24, 2023 by Shshank singh