Air India
- Air India Frequent flyer program Open
Archan Jyoti Dutta filed this complaint against Air India on Jun 18, 2019
I am a member of Air India's frequent flyer program, Flying returns. My account was kept on a suspended mode by Air India without any valid reasons and prior notifications. Despite several requests and calls to their customer care, the account is still not active and I am unable to book flights using my acquired points. Every time I call their customer care, I get false assurances that my account will be unsuspended within *-* working days. The airline has no coordination within their back end teams
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