- Against Amazon Return Policy Closed
I Ordered a Sony DS W*** camera on Amazon.in dated **th Oct which price was after discounted **** Rs/-
They delivered that product on **th.
But when i got this product after installation i found that camera quality is not up to mark.
For the same i called in Amazon on **th Oct & ** Oct. for this issue.
I spoken with Customer support Executive (Abhishek, Sunita & Riya) but all they said.
We understand but we can Return its because of Company Policy.
They Harass me again & again to Return this product.
I told to team please reply why we Online Purchase.
Why not we purchase from Direct Shopkeeper, If we go any Direct Shopkeeper they will show us First product than Guide us about Product Quality.
If we feel comfortable with that particular product than only we will purchase.
But with Amazon first we have to pay the whole product purchasing amount. after that they will deliver us than after we can able to check product quality.
But we have no option to Return now. Because of Amazon Company Policy.
Now, i ask why we purchase from Online channel any product if that product you have to keep forcefully either you like or dislike Quality wise.
It's very big pain for customer's (why Digital India)
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
I have ordered for a smartphone on Amazon. They have cancelled the order because of this pandemic situation. I haven't received the refund....
Apr 30, 2020 by Aswin
Amazon - Refund denied Closed
I order a product from my acc no ********** and return it after returning the product amazon block my account and denied to refund me. I also call customer service many times but they make new excuses every time and i also have call recording o...
Apr 01, 2020 by Dheeraj
I am amazon prime customer, that means I have paid for fast and guaranteed delivery but on my last order they havn't deliver on time and postponed it by delaying it that I have not attended their delivery team calls. When I contacted their deli...
Mar 18, 2020 by Ankit Aggarwal
I ordered a box of protein i.e. Himalaya quista pro chocolate *kg from Amazon on *th march (Order id: ***-*******-*******) for which i received the delivery on **th march, the outside packing was teared from one corner i requested the delivery ...
Mar 15, 2020 by Karan
I have a business which is registered in Gujarat. I ordered items on AMAZON which were to be shipped in Maharashtra. The suppliers were from Maharashtra. Amazon staff told me that they do not issue invoices with IGST which basically means that ...
Mar 02, 2020 by Rohit Dwivedi