Saffron International
- Advance amount not Refunded Open
Singhtex filed this complaint against Saffron International on Jul 07, 2018
We are from Bangkok and we had place a Greige Fabric to Saffron International/ Hoizon Appreals/ Weave Win Appreals (All same are managed by same owner Mr:C.Senthilnathan Mobile no:+**.**********) (P.O No: STEX/SAF********/*, STEX/SAF********/*, STEX/SAF********/*) dated **/*/**. As per the Purchase Order we had made a Advance payment of $*,*** (Swift Copy Attached) on **/*/** from Kasikorn Bank (Bangkok) to Your bank in your client a/c no:***************(Saffron International). As per the first P.O the last date of shipment was **/*/** but the Saffron International was not able to complete the order & asked to extend the shipment to first week of May **** verbally. then by May *st we asked the loading date of our first shipment but he replied through whatsapp there is a delay in production and will inform the date of shipment shortly. Then he replied us on May *th **** that he is not able to execute the order so he asked us the bank details to refund the Advance amount of $**** so accordingly we send the our bank details to him via whatsapp. On May *th he informed us that the advance amount will be transferred and the Swift copy will be sent but I did not receive the amount nor the Swift copy so we called him to enquire on for the Swift copy but he said my office staff is waiting at the bank will forward the copy soon. But till May **th **** we did not receive the amount nor the Swift copy so we communicated with him he said our branch is not a Forex Branch so they are routing through Coimbatore so I waited but then I tried calling him but no response after so follow ups. On May **th **** he replied by May **st **** you will receive the amount but on **nd May **** he said he is in Bangladesh and I will return today & I will transfer the fund maximum within * days but he was prolonging and dragging. After so many follow ups on June *th he said , yesterday evening instructed to return your advance amount and forward you the Swift copy today evening. He intimate that we got Bank Finance Through the Purchase Order but he said we returned back the finance to the bank as the P.O was cancelled so the Transferred was delayed. This shows no logic and his intention was to cheat again after several follow ups he kept delaying and giving excuses. From June *th **** he stopped receiving calls nor replying for messages then we decided to meet the Bank in person all the way from Bangkok just to recover and inform about Saffron International Fraud works to you so that the fraud companies like him should be punished and penalized.
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Resolution Demanded:
Refund / Credit for purchase
Saffron International
Resolved
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