- Additional cash back offer denied Open
I had purchased a mobile as there was an exchange offer. I saw the offer mentioned at the time of purchase that I would get Rs.4000 additional cash back over exchange value. But after exchanging my old phone I only got my exchange value but not the additional cash back. I contacted the customer care but they told me there was no such offer and asked to send them the offer screenshot. I did not take any screenshot of the offer.
Proof of evidence: I had sent a message to their customer care on the same day of purchase, regarding the additional cash back offer and was asked to wait for 24 hours after my old phone was picked up.
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