- ACT internet fraud Open
I have taken Act Internet and from day one I had issues like no internet or no speed (* MBS) or limited connectivity. I have very patiently waited and gave multiple chances to technicians for resolving the issues however they couldn't even after ** times visiting my home they couldn't fix the problem. Finally, they themselves asked me to disconnect the connection and they will refund the amount since they cannot fix it after ** days. As per their request, I have disconnected however they said they will give refund till the disconnection is done. Actually, I paid for ** days and I have asked genuinely to give ** days amount since they also kept effort to fix it. Once the disconnection is done they are not responding at all and said I took router so they will not give a refund. Please note while raising refund request I have clearly mentioned that I will return your router because either way it's not working and it's a new one which they gave to me before disconnection and also they changed * routers for me. At the end of the day, they just cheated me with extra one month amount without any internet and remaining * months without internet. I do have emails from their nodal officer saying we will issue a refund but once disconnection is done they just took my money and gone without any reply. They have clearly closed my connection saying it's because of network issue but they deliberately waited till my disconnection to cheat me.
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Refund / Credit for purchase
Damages for loss and agony
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I requested for a new connection . ACT Fibernet received payment from me. But didn't do any installation set up. So, I requested for refund. More than a month, I haven't received refund yet. Ticket number: SR************** ...
May 01, 2020 by Sathiya R
Worst fibernet provider in visakhapatnam(vizag). I took act fibernet connection **days back and suffering from day *. Complained thrice but there no response from *nd and third complaint. Finally requested for cancellation and refund. Unfortuna...
Mar 22, 2020 by Gayathri Maddana
The internet connection does not work since * days, I have tried to reach evrery where possible, all numbers, mail ids provided by them in the customer support. But we cant get connected, the resolution time says **hours and its been ** hours I...
Oct 02, 2019 by Varsha jha
On the **th of September, I logged a complaint because the internet in my house was not working and I was assured that the problem would be resolved in ** hours. Since the problem was not resolved in the assured time span, I called up the custo...
Sep 18, 2019 by Shruti Rao
The internet is down from ** days at my workplace and my security cameras run on that internet. I have reported it on *th September **** and no help till date and when i call customer care executive says me to wait ** hours . This is repeating ...
Sep 17, 2019 by Siddharth Upadhyay