Act Fiber Net
- ACT Fibernet new connection Installation Open
Jameel Shaik filed this complaint against Act Fiber Net on Sep 24, 2020
Hi Team,
This is a complaint with the internet service Provider Act Fibernet, one of it's branch office in Nellore district, Andhra Pradesh.
I have opted for the Act Fibernet Connection and payed * month full amount in advance.
Act has promised me to install the connection within ** days after payment. Failing in doing so shall refund the amount as per agreement. When i ask for ACT customer care to cancel the request and refund my amount, they are not doing it.
Now it is more than ** days and my work is delayed and i am blocked with my work deliverables, this scenario might put my job at risk.
As you might be aware on the urgency and importance of the internet connection in this COVID pandemic.
When I call the ACT office Nellore , no one picks up the call , neither I get any update on the installation progress.
This kind of conduct towards the customer service is pathetic and it may lead to the bad reputation on your business.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Act Fiber Net
Resolved
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