- Absurd Charges by Airtel Open
I have been europe for ** days for which i activated Airtel - Europe Rs. *,*** plan. The plan had a *GB usage of internet but the bill reads as Rs.**,*** giving a reason that i consumed **GB or excess of data.
My monthly average usage of data is **-** GB & how did the ** days of usage exceed **GB that too when the service was not provided for the last * days i.e. the usage was only based on ** days of my stay in europe. Moreover there's no message for the service provider that the limit is exceeded. How will the customer track his usage when it is not even communicated to us.
These charges should be reversed & the bill should be resent based on the revised workings. I have been an airtel customer since **** & this is definitely not the kind of service i expect.
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"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
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