Amazon .in
- Abhishek Open
abhishek filed this complaint against Amazon .in on Oct 01, 2019
Order ID: ***-*******-*******
Respected sir
Basically i ordered samsung mobile phone from with respect to order no : ***-*******-******* order placed on **th spet ****.
I have paid *****+ to amazon which is mobile cost and on exchange given my old phone (Samsung j*) as well.
The product was delivered on **st sept ****. The issue is they have delivered wrong product i ordered samsung note**+ which cost ***** indian rupees but they have delivered wrong mobile samsung a** which cost around ***** indian rupees. On raising the compile on issue they are not even responding and saying delivered intact delivered intact.
Even after requesting multiple time to get contacted by the investigation team to share these details but they dint tried to reach me.
The package has been tempered and delivered. In the shared pics you can see that there is amazon TAPE has been put even after its mentioned s “NO TAPE TO BE APPLIED " and also i have highlighted this the attached pic.
i request to have investigation based in this details. i have given the proof to Amazon about the tampering are mischief happened.
Even after this they are not ready to do investigation.
How come the investigation team can close the investigation without discussing these issue with the customer even after after request for get contacted.
i request the higher authority to look in to this and issue and get justice to me by not getting cheated by amazon and by loosing my money.
Thansk
Abilash
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Resolution Demanded:
Refund / Credit for purchase
Amazon .in
Resolved
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