Vastrova
- Wrong item and low quality product received Open
Ammiti Muni Bindu filed this complaint against Vastrova on Dec 17, 2018
I have ordered for lehenga choli of green and pink colour on *-**-**** which costs **** and they have sent wrong item which costs ****, and the quality of the product was also very bad before purchasing from there I have enquired with them and they assured quality and the product will be deliver same as it is as shown in the display, but after receiving product I was shocked it is not at all worth and very low quality product and either it is not like what they have displayed in their website, I have raised complaint to their customer service and they are telling they will not refund my money to my account it will be added to their vastrova wallet so that for next shopping we can use that and *** will be charged for delivery charges , why we have to bear all those things if mistake is their from side and I don't want to shop in that website once again such a worst app I have ever seen,and the customer care people also not responding properly ,kindly help me in this issue and teach them a lesson so that I future no one can get cheated.
Thank you
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Resolution Demanded:
Refund / Credit for purchase
Vastrova
Resolved
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Avinash Kumar
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