- Very Bad Qaulity Product and Now deny service Open
Bought a Ren King Size Bed from pepperfry.com order number 303844513. Within 3 months of using the screws which connects the partition are not at its place and due to which the beds shape has been distorted. Initially they denied the return/ refund under their wear and tear policy. But after getting into a heated conversation they sent a carpenter to fix it. The carpenter fixes that temporarily but just after a week the same thing happened again. Now again they are saying the same thing "wear and tear policy". Sending a bad quality product built-in using cheapak and bad material is none less than a manufacturing defect.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
I placed the order for 2 sets of Crystal polycarbonate plastic chairs (305120669). One set is delivered on time and the 2nd set is past the delivery date. I placed an order on 24th Feb, promised delivery date is 12-15th Mar. I have been calling...
Mar 17, 2019 by S s Krishna prasad javvadi
We placed the order today for a cupboard as the website said to shipment in 2 days. Once we completed the payment we were advised that the delivery will take more than a month. We spoke to customer care and after lengthy argument neither they h...
Mar 10, 2019 by Tejas Desai
I have purchased a wardrobe costing 8700 from pepperfry.com. Nothing was mentioned in the description of the inner wood plates and back wood of the wardrobe. Only it was mentioned that the product will be of complete plywood and what I have rec...
Mar 10, 2019 by NOOR E MOHAMMAD SHAIK
The product received as per their image advertised on the website is not what I have received. The texture as well colour varies from the image. You may refer to the attachment showing a side by side comparison of their online image and the act...
Mar 07, 2019 by Ashwin Nayanar
Mistakenly I and my wife ordered "Libra Two Door Shoe Rack in Walnut Finish" from PerpperFry.com, I wanted to cancel one item but they are not ready to help me. Why can't I cancel here they know my issue is genuine but still they are not helpi...
Mar 01, 2019 by PRAVEEN