Swiggy
- Transaction completed but order not processed Closed
AK filed this complaint against Swiggy on Sep 15, 2018
I paid for my order on the Swiggy app, but after the payment is completed, the order did not get placed. This has happened twice now in the period of a month. The previous time, swiggy executives told me that Swiggy has not received the money, but my bank told me that the money has been credited to merchant.
This form of confusion is totally unacceptable from a company like Swiggy. Is Swiggy cheating me and making me do double transactions?? And now I am not able to lodge a complaint in the swiggy portal also. When will both my refunds be processed?
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Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
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