- Stale food and different than ordered Closed
I ordered mutton Biryani from a restaurant through swiggy. However, it didn't appear to be containing mutton pieces and moreover, the pieces were stale and cold inside a hot biryani.
I complained to the swiggy customer care but they refused to provide me with the refund or reorder. Also, they said there's no point in claiming any refund as they do not have such provisions, the most they can do is to complain about the restaurant about the food quality. I asked them to let me talk to a senior executive but he refused to say they were busy.
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I have ordered food online with swiggy, I made the payment through online transaction. Restaurant Failed to deliver it & they canceled the order. I requested to refund the money they said the money will automatically credit to the account with...
Apr 19, 2019 by jayanth
This is not about the money I am complaining about. I am a vegetarian. I received something in chicken instead of what I ordered. If there is a food mismatch then that is fine. A common human error. But the change of food from veg to non-veg is...
Apr 19, 2019 by Divya
i ordered food from swiggy,but this food quality is very bad ,then i complained to swiggy executive but they dony solve my problem...
Apr 19, 2019 by ASIT KUMAR RAJ
I ordered some food via swiggy of cost 219. They did not deliver it to my address and after 1 hour it showed delivered on swiggy website. I tried to contact swiggy every time they told me that food had been delivered. They did not resolve my ...
Apr 18, 2019 by Harmesh prakash
I ordered food from Swiggy and made the payment in advance. After, waiting for the food for about 1 hour the status showed as delivered. I frantically rang the customer support and they issued me a refund. They are constantly claiming that the ...
Apr 18, 2019 by Suman Patra