Samsung Mobiles
- Samsung J8 Warranty Denial Open
Tushar Shripad Narlawar filed this complaint against Samsung Mobiles on Jan 24, 2019
My Samsung J* screen stopped working from *st Jan ****. I visited the service center on *th Jan ****. After opening it Technician claimed that its water damage and they can not cover the repair in warranty. I also tried calling the call center did not get justice from there as well.
This is completely not acceptable if the screen has stopped working without any mistake from me in the usage of it, I don't understand why it can't be covered under warranty? I guarantee that the phone never came in contact with water intentionally or accidentally. If it got damaged due to the weather conditions how can I be responsible?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Samsung Mobiles
Resolved
Frustrated? File a Complaint
Travolook
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
Related Complaints
Samsung Mobiles - phone mother board problem Closed
I have given my mobile at av connect banjarahills hyderabad samsung service center.my mobile was working fine but was having charing port problem ...when given to change charging port my mobile mother board is not working itseemz and when enqui...
Jul 14, 2023 by Venkatsaireddy k
Samsung Mobiles - Not rectifying the Technical issue in my Mobile Closed
I am working in a government office. As part of my duties I will be using the mobile for Aadhar Authentication of the beneficiaries and also I have to mark my attendance through adhaar authenticated Bio metric device. I bought Samsumg M** in *...
Dec 30, 2020 by G Sreedhar Reddy
Samsung Mobiles - Wifi disconnection issue Closed
I purchased a new Galaxy Note ** plus and since day * I am facing issues with WiFi. I thought it could be due to downloading apps but the same issue persisted. I reached out to Samsung Chat support and customer care within a week and they perfo...
Jan 07, 2020 by Syed Ahmed
Samsung Mobiles - Defective and damage product received Closed
I purchased the Samsung charger on *rd March **** from authorized Samsung centre worth Rs *** with a *-month guarantee and replacement. After using within a week the cable started getting damage. When approached to Azamgarh service centre they ...
Mar 23, 2019 by ASHUTOSH KUMAR
Samsung Mobiles - Denied for warranty claim for the phone Closed
I got a Samsung Mobile * month back and still, it is under warranty. However, the phone display is not working. I approached the service centre in Tolichowki where the authorized service centre manager Pawan is behaving like he owns the company...
Feb 20, 2019 by Touseef