Refund not processed Closed
Posted on: Feb 02, 2017
Complaint filed against: Amazon.in
I ordered Moto G4 plus from Amazon on 20th Jan 2017 and I cancelled the order on the same day. Amazon refunded Rs 13999.00 for the order that I cancelled, to my Master Card (card number - 5596 0100 0127 1491) with refund reference number 977172 on 23rd Jan 2017. But the refunded amount has still not appeared in my SBI bank account (Acc no.- 33156765355).
I have been trying contacting the customer care regarding the matter through 1800-11-2211 , 1800-425-3800 & +91-80-26599990 since last 2-3 days but it always failed.
The Authorization Code (Refund Reference Number) for the transaction is 977172.
Please look into the matter and solve the issue as soon as possible.
Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase
Complaint filed by: Gaurav Soni