Amazon India
- Package not yet recieved but the status showing Delivered. Open
Mohammed Nurool Haque filed this complaint against Amazon India on Sep 27, 2018
My Order was placed on ** September for ear phone which was suppose to be delivered on ** September but on ** September its showing the status as delivered,the very same day i raised the complain with Amazon but the response was very lukewarm and they said its a system error and the actual product will be delivered the next day but on ** September after having not recieved the order i raised the issue again with them but this time again they are saying they need ** hours to investigate the matter......really very disappointing the way they are handling my complain....now i need refund.....but that too they are saying its not possible at this moment.....very poor response from the team on the order of just rupees ***.......do I need to wait for such a long time to get my order or refund.
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Resolution Demanded:
Refund / Credit for purchase
Amazon India
Resolved
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Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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