- Package not delivered and delayed by Delhivery courier Open
Posted on: May 16, 2018
Complaint filed against: Delhivery courier
I had ordered an item from Amazon and they dispatched it via Delhivery Courier. The parcel reached the destination city- Thiruvananthapuram on 12th May 2018 at 6:45 AM and today is 16th May, still undelivered. Every day they update the status wrongly as "Customer re-scheduled"/ There is no response when I try to call. Only one number was available, which I got from Google. No way to contact also. Such a horrible experience. I ordered a gift for Mother's day and still it's lying somewhere in their godown. Poor Amazon guys cannot do anything rather than sending emails to them. Fed up totally!
Resolution Demanded: An apology letter from company official, Get damages for financial loss and mental agony
Complaint filed by: Aruna S