Act Fibernet
- Internet connectivity issues Open
Nikita Rani Thakur filed this complaint against Act Fibernet on Oct 02, 2018
I have requested for a new connection on Sept *th and while I was on call with the person regarding new connection, they have answered my call within a minute and sent a person to collect the money in half an hour and promised to provide a new connection by the next day. After continuously calling them for * days no body turned up for installation. Frustrated I have asked for refund. They didnt refund me my money and have given me the connection on **th, after almost ten days of requesting. Within a week of getting this connection my internet stopped working on **th. I have raised a ticket on **th and today being oct *nd after one week, there is not even a single person to attend this request. I have tried reaching them *** times in this week duration but all their lines are busy. I have tried contacting the nodal officer too, but thats of no use. They even closed my ticket without resolving it. They do not provide service nor are read to refund my money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Act Fibernet
Resolved
Frustrated? File a Complaint
Weddingz.in
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
Related Complaints
Act Fibernet - Delivered Closed
hi act fibernet we have added the *month package but from past *days we not getting the internet so plz check the connection ...
Dec 25, 2023 by keertan
Act Fibernet - Slow Interent Speed Closed
Respected Sir/Madam, My ACT fibernet speed is ** to ***Mbps. I was promised a *** Mbps plan and paid the amount too. I raised the complaint on *th December **** . Instead of solving the issue, the service team closed the complaint by the da...
Dec 20, 2023 by Karthikeyan Murugesan
Act Fibernet - Act cheated me Closed
Hi team, Initially I had ACT Broadband connection with common Switch installed in my premises. Due to which I had terminated the connection and requested a new connection with dedicated service. The sales person promised me that will provide a...
Sep 05, 2023 by Naresh Ponnusamy
Act Fibernet - Refund not settled by Atria Convergence Technologies ACT Fibernet Closed
Hi, This Complaint is for not providing refund to the Customers by Atria Convergence Technologies(ACT Fibernet). I had recently disconnected my ACT Broadband connection in Chennai as I have moved to my hometown Kanyakumari. After discon...
Jul 03, 2023 by Jackson Fenore
Act Fibernet - Late Installation Closed
I have placed an order for an act fiber net to the location: osmania university on **-**-****. They said that they will install it on **-**-****,they came as they said and they checked the location and they said they will install tomorrow,but t...
Apr 01, 2023 by Dhanush