- Incorrect product/misleading product information Closed
This regarding pepperfry order number: 304651830. Product link: https://www.pepperfry.com/clifford-queen-size-bed-with-storage-in-black-color-by-home-1681891.html The page for this product says it's an storage bed. However, upon receipt it was noticed that the bed does not have a fixed covered base and the manufacturer has provided rubber mats instead of a solid fixed base Fixed base is necessary to call it a storage bed. I raised an return request it's an incorrect product.
Now pepperfry has come up with an absolutely absurd reply from the merchant stating that it is an standard product and as per merchant update it is design of the product.Addition gap has been given so it can be lift easily for cleaning purpose.
Please note if this was their design, then it should be mentioned in the product description itself.
Kindly look into this matter and advise.
I have read that Voxya helped one of the customer by resolving his complaint who had the same issue.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get damages for financial loss and mental agony
304535197 (Ren Queen Size Bed with Box Storage & Two Bedside Tables in Wenge Finish by Mintwud) is CH-220419-0254 The bed had been used gently for past 5months and It has broken in just 5months of usage. It goes to tell how bad the quality of...
Apr 22, 2019 by Vinay
I had used the APP45 coupon on this order. With this I had to get 35% off and 10% cash back but while the payment was made full amount was deducted from my account. I did not get any off or cash back. Please initiate refund & cashback asap. Att...
Apr 18, 2019 by Syeda Javerya
Provided wrong information on the product description, when requested for an exchange they are not ready to take the request. The actual dimension of a King size mattress is 80*76 minimum. Pepperfry has mentioned 80*60 as King size which is act...
Apr 17, 2019 by Divya P
I had bought 2 single beds with storage from Pepperfry for my kids. The order number was 305147739. This order got delivered on 13th March. While one of the units was okay and was assembled the second unit had 2 wrong / damaged planks delivered...
Apr 14, 2019 by Amit Jain
My wife has placed the order for tea table from pepperfry.com but by mistake along with tea table, she has ordered the dining table which is already in cart. Now we are trying to cancel the order for the same from next minutes only. But the com...
Apr 10, 2019 by Dnyaneshwar Uttarwar