I want my money back!!!! Please Help!!!!! Open
Posted on: May 16, 2018
Complaint filed against: Express2cart.com
This website took a sum of about 21,000 from me and still they are not releasing the price.
I had placed an order of Rs 549 on 28th April 2018 with express2cart.com after receiving one call from Ms Nisha Sharma where she confirmed that post purchase of the same i will surely win either TV or Laptop without any further payment there of. After 5 days of transaction on 4th May 2018 i got another call stating that for claiming gift i have to pay additional Rs 7,199 (as a part of GST) which will be refunded fully once i receive the gift and i paid that amount as well. Post that on 7th May 2018 i got again call to pay Rs 7440 towards insurance to ensure the safety of laptop until it reaches me. After receiving the laptop they would refund the money so i paid the amount.
After that they said that the laptop is not working properly and so they are going to give me cash of laptop amount which is Rs. 79,990 plus GST and insurance amount. Then they asked for another Rs.6,000 for activation of ID for releasing the amount and today they are again asking for another Rs.8,000 for some bank document which i have not paid yet
Please help me. I need my money back.
Enclosed are the images which shows the payment transactions.
Resolution Demanded: Get refund or credit for your purchase, Get damages for financial loss and mental agony
Complaint filed by: Priyanka Sinha