Ibibo
- Hotel cancellation charge Open
Sollin Selvan P filed this complaint against Ibibo on Feb 09, 2018
Hi team,
I've booked hotel room at gorakhpur using ibibo app.As per my plan i've booked accommodation for * days.My Booking refer No: HTLNB**YSR..Total tariff is *****.Due to personal Emergency i've to rush back to native.So, We had a discussion with Goibibo customer care for cancellation of second day stay at gorakhpur. Customer care team confirmed me that they will refund our balance if Hotel authorities accept our cancellation.Same way hotel team accepted our query and the same has been conveyed to ibibo...But ibibo team is not willing to refund our balance of ****.**...I will share one more bill if needed
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Ibibo
Resolved
Frustrated? File a Complaint
OYO Hotels
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
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