- Heavy charge by Ola cabs Open
I have been traveling in Ola cabs long time. And like all the time I have booked Ola cab from Aravind eye hospital (opp to savitha dental hosp - poonthamalee) to my home velachery around 6. And when I booked I didn't get any alert/notifications or so saying it's peak time/less cab around ur area for ur pickup). And once I booked it shown me around 417 as estimated amount. But once driver dropped me and I got shocked Abt the amt displayed is about 1023rs. Usually from my home(velachery) to Aravind eye hospital it Will take around 280+ in normal time and 300+ to 400+ in heavy traffic time. But I got the amt to pay is 1023rs which is really horrible. The actual distance between these 2 places is 16-18km (as per Ola map it shows 18km for me). And for this 18km they charged around 1023rs.when I talk to Ola customer care they directly said no refund can be done.. And they said u were notified in screen Abt less Ola cabs to pick up now and it's peak time but really I didn't get any such notification. I have using Ola for an year I have seen such notifications earlier but not that day which I spend 1023rs.if I would have noticed defenitely I would have not opted for it. I would have Hine thro public transport. Normally between these 2 places it will take max 350. And considering their peak time, blah blah blah thing I can also ready to afford twice that (350+350) and charging 1023 is not acceptable at all.. I kindly request your help to get Atleast 400 rs refund from. Ola if possible.. I have attached the 1023 charged track record screenshot for reference. Plz help with this case. I'm not that rude in terms of money. In fact I agreed to pay double (which I not acceptable by middle class common ppls) . I hope Ola has to accept this.. Plz help with this case.
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