Sugarcomb.in
- Defective product and no response for any replacement. Closed
Alka Thakur filed this complaint against Sugarcomb.in on Sep 22, 2018
I ordered velvet hair face remover on **.**.**** from sugarcomb.in website and made the payment through netbanking.
Next the product was delivered. Battery slot was empty even after the printed message on pack that 'battery included'. I put my own battery and tried to use it. Its not at all working. Only light turns on with no other movement. I sent them the mail immediately complaining about the defect and asked them for replacement. But did not receive any response from them. As per their return policy, any request will last for only * days after which nothing can be done.
Felt cheated by their return policy. For three days they will not respond to any complaint then it'll automatically end.
Please be aware and do something for the disposal of my matter as well as of others.
Thanks and regards.
Alka Thakur
New Delhi
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Sugarcomb.in
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
Related Complaints
Sugarcomb.in - Bad quality product provides invalid contact number Closed
Want to return the product because of its low quality, but the number given on website is invalid. Feeling cheated....
Aug 25, 2019 by Namrata Raghavendra
Sugarcomb.in - Package not deliver Closed
Sugarcomb.in an online marketing company selling personal body care products such as hair removal, trimmer etc I have ordered an instant hair removal product using online payment and the estimated delivery time is *-* days.. I haven't got any...
Aug 12, 2019 by Anjali
Sugarcomb.in - Not able to reach the company for return Closed
I ordered hair remover and they have sent a plastic toy and It doesn’t look the same as shown. Customer care number is invalid and they haven't replied for any mails. I want return and get refund...
Jul 02, 2019 by Sucheta
Sugarcomb.in - Have not received product Closed
Have not received product (Nina Hair remover) from sugarcomb.in...
May 29, 2019 by smriti
Sugarcomb.in - Fake product received Closed
I ordered one unique multifunctional micro to full body grooming kit. I received it on **-*-** and I ordered it from Instagram when I saw its ad. Order no is #*****sc. I want to return it but I can't as there is no option. I have even mailed th...
May 24, 2019 by Wasim yusuf ali haji